{'id': 6, 'dtm_created': datetime.datetime(2021, 5, 4, 16, 35, 41, 714467, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2021, 5, 4, 16, 40, 19, 348705, tzinfo=<UTC>), 'cover': <FieldFile: None>, 'author': <User: vishal>, 'date': datetime.datetime(2021, 5, 4, 16, 34, 35, tzinfo=<UTC>), 'slug': 'i-want-to-break-free', 'tags': None, 'notes': '', 'is_draft': False, 'is_private': False, 'title': 'I Want To Break Free!', 'body': '<p>Scaling infrastructure to support your business is tricky. Overestimate your growth and you spend too much money upfront. Underestimate your need and you can cripple your business.</p>\n<p>The right size today isn\'t always the right size next month or next year. Solution providers force you to buy for a long period of time and to buy more infrastructure than you will need.</p>\n<p>Our plans allow you to scale your business up, and down, as needed, on a monthly basis. We spend time managing infrastructure so that you don\'t have to. And we ensure that you only buy as much infrastructure you need.</p>\n<p>Break free from the shackles of long term contracts and poorly sized infrastructure. <a href="https://b;acl;ab.app/signup/">Sign up</a> today, or give us a call at <a href="tel:+912235458445">022 3545 8445</a> to find out more about our exciting and customer-first plans. Experience the difference for yourself.</p>', 'citation': None}

I Want To Break Free!

May 4, 2021

{'id': 5, 'dtm_created': datetime.datetime(2021, 4, 29, 17, 32, 46, 326, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2021, 4, 30, 2, 50, 20, 241462, tzinfo=<UTC>), 'cover': <FieldFile: oyc.jpg>, 'author': <User: vishal>, 'date': datetime.datetime(2021, 4, 29, 12, 30, tzinfo=<UTC>), 'slug': 'own-your-brand', 'tags': None, 'notes': '', 'is_draft': False, 'is_private': False, 'title': 'Own Your Brand.', 'body': '<p>Restaurants are struggling. It’s hard not to find a tweet, video, or news story describing the struggle.</p>\n<blockquote>\n<p><a href="https://www.nytimes.com/2021/04/21/business/the-technology-that-helped-restaurants-survive-the-pandemic.html">The past year has crushed independent restaurants across the country and brought a reality to their doors: Many were unprepared for a digital world.</a></p>\n</blockquote>\n<p>The Catch-22 that restaurants find themselves in now comes from dependence on the food delivery platforms. The lead generation that these platforms deliver is awesome. It’s a Faustian bargain though. The platforms take fees of at least 20% and own the customer themselves. The loss of ownership of the customer is absolute.</p>\n<p>The customer was always important. The pandemic has highlighted the value of owning your customers, starting with knowing who they are. Restaurants face a loss of revenue from in-store dining. They need their customers ordering delivery but don’t own the customer and are now entirely dependent on the platforms for almost all the revenue.</p>\n<p>Every restaurant wishes their customers would order from them directly because the margins are better and the customer experience is better. And it is not going to happen without effort from the restaurants themselves.</p>\n<p>Technology has made it easier to publish information, take orders, and communicate with every customer. And with the basic building blocks of your brand in place, spreading the word also becomes easier, less expensive, and more effective over time.</p>\n<p>Easier means that there is an abundance of tools, solutions, and expertise willing to help guide owners into the digital world.</p>\n<p>Easier does not mean zero-cost, zero-effort, or zero-risk.</p>\n<p>Some of the easiest ways to get started are to</p>\n<ol>\n<li><b>Own your brand.</b> Ensure that you own your domain name, your phone number, and your website. It may seem minor until it is too late. Don’t own it by proxy. Activate your brand with your website and your phone system. These are minor details until someone else controls them for you.</li>\n<li><b>Own your customer.</b> Aggregate leads across every platform in a common database and use the data to have one-on-one conversations with each customer.</li>\n<li><b>Own your business.</b> Give your customers a way to find you and the ability to order from you when they want to.</li>\n</ol>\n<p>BlackLab helps customers de-risk their business by owning their brand, owning their customer, and owning their business.</p>\n<p>BlackLab invites conversation with restaurants and other customers who want to de-risk and grow their business by doing easily doable things.</p>\n<p>BlackLab can be reached at hello@blacklab.app.</p>', 'citation': None}

Own Your Brand.

April 29, 2021

{'id': 4, 'dtm_created': datetime.datetime(2021, 1, 18, 17, 1, 33, 196030, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2021, 1, 19, 5, 0, 9, 822934, tzinfo=<UTC>), 'cover': <FieldFile: None>, 'author': <User: vishal>, 'date': datetime.datetime(2021, 1, 18, 17, 1, 33, tzinfo=<UTC>), 'slug': 'four-ways-to-boost-sales', 'tags': '', 'notes': '', 'is_draft': False, 'is_private': False, 'title': '4 Ways to Boost Sales', 'body': '<p>Are you losing business because you are unable to handle every call in a timely manner?</p>\n<p>Are you frustrated that the available telephony/IVR solution providers are too complicated and too expensive?</p>\n<p>BlackLab is an easy to use and affordable solution that allows you to...</p>\n<p><span class="pr-2"><i class="fas fa-fw fa-funnel-dollar"></i></span> Convert more incoming leads by answering every phone call all the time, whether your agents are busy or not.</p>\n<p><span class="pr-2"><i class="fas fa-fw fa-headset"></i></span> Redirect calls to the right dealer in the right pin code when the customer provides their pin code over the phone using our pin code capture feature</p>\n<p><span class="pr-2"><i class="fas fa-fw fa-comment-dots"></i></span> Capture customer feedback by allowing your customers to call and leave messages for review and further action.</p>\n<p><span class="pr-2"><i class="fas fa-fw fa-voicemail"></i></span> Record every customer call for audit, training and quality purposes.</p>\n<p>Activate your FREE account today by visiting blacklab.app/freeivr/</p>', 'citation': ''}

4 Ways to Boost Sales

Jan. 18, 2021

{'id': 3, 'dtm_created': datetime.datetime(2020, 9, 12, 7, 30, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2020, 9, 13, 16, 24, 1, 439575, tzinfo=<UTC>), 'cover': <FieldFile: None>, 'author': <User: vishal>, 'date': datetime.datetime(2020, 9, 12, 7, 30, tzinfo=<UTC>), 'slug': 'version-20-09-12', 'tags': None, 'notes': None, 'is_draft': False, 'is_private': False, 'title': 'Version 20-09-12', 'body': "<h2>What's New</h2>\n<p>We have introduced a richer IVR with support for more options, contact manager, better logging, support for API keys, downloadable reports, and account management functions with this release.</p>\n<h2>Details:</h2>\n<h3>IVR</h3>\n<ol>\n<li>Up to 6 configurable IVR menu options</li>\n<li>Hunt dialing and round robin dialing on virtual extensions</li>\n<li>Email notifications from IVR</li>\n</ol>\n<h3>Contact Manager</h3>\n<ol>\n<li>Import contacts from Google</li>\n<li>Create new contacts</li>\n<li>Add contacts from call logs</li>\n</ol>\n<h3>Logging</h3>\n<ol>\n<li>All call logs are automatically grouped by caller</li>\n<li>Better icons to show unread voicemail, read voicemail, selected option, and outgoing calls</li>\n<li>Add new contact from call log</li>\n</ol>\n<h3>Account Management</h3>\n<ol>\n<li>Download usage report in CSV format [Account/Reports]</li>\n<li>View usage summary [Account/Summary]</li>\n<li>Manage API Keys [Account/API Keys]</li>\n</ol>\n<h3>API Keys</h3>\n<ol>\n<li>Access API with an API key</li>\n<li>Create API key</li>\n<li>Manage API keys</li>\n</ol>", 'citation': None}

Version 20-09-12

Sept. 12, 2020

{'id': 2, 'dtm_created': datetime.datetime(2020, 8, 15, 7, 30, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2020, 9, 13, 16, 24, 1, 438059, tzinfo=<UTC>), 'cover': <FieldFile: None>, 'author': <User: vishal>, 'date': datetime.datetime(2020, 8, 15, 7, 30, tzinfo=<UTC>), 'slug': 'liftoff', 'tags': None, 'notes': None, 'is_draft': False, 'is_private': False, 'title': '3.. 2.. 1.. Liftoff!', 'body': '<p>Coming soon!</p>', 'citation': None}

3.. 2.. 1.. Liftoff!

Aug. 15, 2020

{'id': 1, 'dtm_created': datetime.datetime(2020, 4, 15, 7, 30, tzinfo=<UTC>), 'dtm_updated': datetime.datetime(2020, 9, 14, 4, 40, 12, 793366, tzinfo=<UTC>), 'cover': <FieldFile: None>, 'author': <User: vishal>, 'date': datetime.datetime(2020, 4, 15, 7, 30, tzinfo=<UTC>), 'slug': 'a-star-is-born', 'tags': '', 'notes': None, 'is_draft': False, 'is_private': False, 'title': 'A Star Is Born', 'body': '<p>We are only a few weeks into this Pandemic of COVID-19 and already it feels permanent. We have observed the devastating effect it has had on business of all sizes and everywhere in the world. And we see the inevitability of change in work and related practices.</p>\n\n<p><p>Working from home is inevitable. Freelancing will become a way of life for more people. Old assumptions about work and life and balance will be shattered as a new normal emerges.</p> <p>More people will communicate more than ever. Business will happen on the phone and video conferencing and chat. We anticipate a renewed surge in the reconnection with friends, colleagues, and business relationships.</p><p>We see change and we see the challenges that this change brings with it. SMBs and professional service providers like doctors, lawyers, accountants, salons, software service providers, electricians, and a lot of other people will need new tools to adapt to this new world so that their businesses adapt, grow, and thrive... And that these new tools need to be built to be usable by everyone and be intuitive and be awesome.</p> <p>And so, our vision and our mission is clear. We are setting out to proudly <strong>Make in India</strong>. We are building the next generation of communication tools. We want every small, medium, and large business, freelancer, and professional in India and around the world to do more, do more easily, and do it happily.</p></p>', 'citation': ''}

A Star Is Born

April 15, 2020